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IT Services Happenings!

New Faces in IT Services

Brad Rockowicz

Brad Rockowicz 

Brad joined the team in February as an Instructional Designer and assists faculty in the development and implementation of educational technology solutions for online/hybrid courses. He studied Business and Computer Science at Shippensburg University. In his spare time, Brad enjoys playing guitar and cycling.


The Help Desk is now Client Services!

IT Services has consolidated the Help Desk and Technology Solutions Specialist teams into one group: Client Services. You can still reach us at 610-921-7676, but please begin emailing us at clientservices@albright.edu (email to clientservices@albright.edu will still reach us for the next six months).

If you need to find us in the Center for Computing and Mathematics, you may notice the old desk is missing. Please come find us in room 100E, but also feel free to stop by the new lounge in the lobby. Have a seat and use it as a place to work or study.


Wireless Upgrade Complete

Last summer all residence halls were equipped with new higher capacity wireless access points.  This summer, all academic and administrative buildings on Reading campus were upgraded with higher capacity wireless access points as well.  This successfully concludes our multi-year wireless upgrade project.

You should still be able to connect to the wireless network as you have in the past. The 'Albright' network will still use your Albright username and password, and 'Albright-PSK' will still use the PSK password available on our Sharepoint site.

**You may need to forget and reconnect to the Albright or Albright-PSK networks if you have trouble connecting your first time back on campus.

Please note that guests on campus can now self-register for a 24-hour account on the Guest Wireless network. There is no need to contact IT Services ahead of time to request network access for your guests. Users connecting to Albright Guest will now be directed to a page where they will be prompted for verification.  Once verification is complete, they will automatically gain 24-hour access to guest wireless network (where available).


Classroom Updates

VGA is going away! These cables have been removed in many of our classrooms in the interest of making use of digital signals over HDMI and Display Port connections. For details about technology in a classroom as well as helpful instructions for getting started with these tools, find your classroom on our classrooms page to learn more.

As mentioned above CCM 100E is now the home of Client Services (formerly the Help Desk) and is no longer a classroom.

Alumni 103: Installed new control panel, replaced projector, and replaced the DVD player with new Blu-Ray/DVD player.
Alumni 302: Lab iMacs replaced.
Alumni 309:Lab iMacs replaced.
CFA 104: Replaced podium PC.
Chapel 102: Replaced podium PC.
Masters 1A: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Masters 8: Replaced podium PC.
Masters 13: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Masters 211: Replaced podium PC.
Masters 300: Replaced podium PC.
Science 005: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Science 007: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Science 011: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Science 013: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Science 019: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Science 105: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Science 111: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Science 119: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Science 205: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Science 207: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Science 211: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Science 219: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Science 256: Replaced projector, removed split screen functionality.
Teel 101A: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.
Teel 214: Replaced projector, installed new HDMI switch, and replaced the DVD player with new Blu-Ray/DVD player.


Mac OS Sierra

IT Services is in the process of upgrading Macs across campus to Mac OS Sierra. Machines in Alumni 302 and 309 and Teel B-24 are now running Mac OS Sierra. If you would like assistance upgrading your personal machine to Sierra, please contact IT Services after the second week of classes to schedule a time to review your software and upgrade your OS.


Atomic Learning is now Hoonuit

You can still access all of the same quality training courses that were available on Atomic Learning. Just look for the new 'Hoonuit Online Training' name on our site and in the Quick Links menu for a link.

We, the staff of Albright College Information Technology Services strive to provide timely, seamless information services and technology support to our campus community.  We would love to hear from you at the number or emails to the right if you have comments or suggestions.

FYI

Useful Links:
Connect to Wireless
Office365
Reset Passwords
PawPrint
Hoonuit Online Training
How Are We Doing?

NEED HELP?

Client Services / Media Services
Hours & Information
:

(610) 921-7676
clientservices@albright.edu

Submit a Client Services Ticket:
TrackIt Self Service

STAT:
For technology problems during class
(610)921-7828
stat@albright.edu

Teaching & Learning:
Albright Faculty Toolkit
Open Educational Resources